Accountantly Ltd respect your privacy and takes it very seriously. This Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site (accountantly.co.uk) and how we use cookies on our websites.
We do update this Policy from time to time so please do review this Policy regularly.
Who we are
We are Accountantly Ltd (Company Registration No. 14221097) and our registered address is Bradford Chambers Business Park, New Lane, Laisterdyke, Bradford, BD4 8BX.
Scope of Privacy Policy purpose and how it applies
This privacy policy applies between you (“you”, “your” and “yourself”), the user of the website www.accountantly.co.uk (“accountantly”, “we”, “our” and “us”) the business & owner and provider of this website.
This Privacy Policy explains the data we collect from you, either directly or indirectly, why and how we use it. It explains how we protect your personal information, and the rights you can make about the information we collect and the way in which we use it.
We will only use your data when the law allows us to and comply with data protection law. Please read this privacy policy carefully.
Information we collect and hold about you
We will only collect personal data from you that we consider to be necessary in the context and purpose in which it’s given.
Through your use of our services we may also collect personal data from you. The personal information we may collect, store, and use:
- Personal contact details such as name and personal email addresses;
- Business type and payment details;
- Information about your use of our information and communications systems;
- Other relevant information in connection with our services and downloads you wish us to provide you
How is your personal information collected?
We collect data in the following ways:
- Is given to us by you
- is collected indirectly
Data that is given to us by you
Accountantly will collect your Data in a number of ways, for example:
- when you contact us through the Website or landing page, by telephone, post, e-mail or through online forms and surveys;
- when you use our services;
Data that is collected indirectly
When you visit our Website or landing page, we will collect your Data through automatic data collection technology, for example:
- We may collect automatic information about your visit to the Website. This information includes your IP address, the date, times and pattern with which you access the Website and the way you use and interact with its content. We use this data to improve our website and our service offerings.
How we use your information
Information may be used for the following reasons:
- Internal record keeping to enable us to comply with legal obligations.
- To communicate with you via email, post or telephone in order to deliver the service you requested.
- To improve our overall performance of our services.
- Contact you by email of marketing materials that may be of interest to you; For example, we may contact you by email or other means of electronic communication to inform you about our services, invite you to take part in a survey, inform you about time sensitive deals, business activities, events and changes to our services.
For the delivery of direct marketing to you via e-mail, we will need your consent, whether via an opt-in or soft-opt-in:
- soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services that may be of interest to you). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.
- for other types of marketing, we are required to obtain your explicit consent; that is, you need to take positive action when consenting by, for example, checking a tick box that we will provide when submitting a form to us.
You can withdraw your consent to stop receiving emails from us by emailing support@accountantly.co.uk
Who we may share your data with
Accountantly does not sell data about our clients and we only share or disclose your data as authorised in this Policy.
We may have to share your data with third parties, including third-party service providers and other entities. We require third parties to respect the security of your data and to treat it in accordance with the law.
We may share or disclose information with the following types of third parties:
- HMRC for tax collection and tax refund purposes.
- Our employees, contactors and other professional advisors.
- Suppliers – Accountantly works with a variety of third-party suppliers to perform services such as website hosting, telephone and email communications. We share your personal data as necessary to complete any transaction or provide a product or service you have requested.
- Legal and Regulatory Bodies to comply with the law.
Data Security
We have put in place technical and organisational measures to protect the security of your information, for example:
- We use a secure server
- access to your account is controlled by a password.
- In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a strict need to know.
- we have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
Data Retention
Unless a longer retention period is required for the purpose of legal, accounting, or reporting requirements by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data we hold be deleted.
Your Rights
You can find more in-depth information about your rights under Data Protection legislation on the UK Information Commissioner’s website at ico.org.uk. By law you have the right to:
- Request access to your personal information (commonly known as a “data subject access request”). This allows you to receive a copy of the personal information we hold about you and to check that we are processing it lawfully.
- Request correction – allows you to ask us to correct any, incomplete or inaccurate information we hold about you.
- Request to erase – allows you to ask us to delete or remove personal information from our systems.
- Request the restriction of processing – allows you to ask us to limit or block the processing of personal information about you.
- Request the transfer – allows you to ask us if you want to move, copy or transfer your personal information to another party.
- Object to processing – allows you to object to our use of your Data including where we use it for our legitimate interests (including those of a third party).
You can request all of the above by emailing support@accountantly.co.uk
What we may need from you
In respect to any accounting related service we may provide you, we may need to request specific information from you to help us confirm your identity and to comply with the anti-money laundering regulations as well as ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
Your duty to inform us of changes
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during the period you provide services to us
Right to withdraw your consent
To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: support@accountantly.co.uk
Data Protection Manager
We have appointed a data privacy manager to oversee compliance with this privacy notice. If you have any questions about this privacy notice or how we handle your personal information, please contact the data privacy manager. You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.
Links to other websites
This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.
Privacy Policy Changes
We reserve the right to update this privacy notice at any time and update this page accordingly. When visiting our website or using our services after any modifications have been made to this policy will constitute your acceptance to the updates and modifications.